About Georgian Bay Senior Living

Georgian Bay Senior Living is part of the MyLife Retirement family of communities, operated by Sunray Group of Hotels. We provide a warm, well-run home where residents are treated with dignity and their families feel confident in the quality of care and daily life we deliver. We are looking for a General Manager who can lead our team, run the business of the home, and keep residents and families at the center of every decision.

Position Summary

The General Manager (GM) is responsible for the overall administration and day-to-day operation of the residence, including financial performance, staffing and human resources, occupancy and resident relations, regulatory and compliance matters, and vendor and facilities management. This is an administrative and operational leadership role, it does not require a nursing degree, diploma, or clinical designation of any kind. The GM works closely with the Director of Care and other clinical leads, who retain responsibility for clinical and nursing matters, while the GM leads the business and operations of the home as a whole.

Key Responsibilities

• Oversee the day-to-day operations of the residence, ensuring a safe, welcoming, and well-run home for residents, families, and staff.
• Own the home’s financial performance, including budgeting, monthly financial reporting, expense control, and working with corporate finance on forecasts and capital planning.
• Lead, coach, and develop the home’s administrative and support-services team, including hiring, scheduling oversight, performance management, and building a positive workplace culture.
• Partner closely with the Director of Care / clinical leadership team to ensure smooth coordination between operations and care delivery, without assuming clinical responsibilities.
• Drive occupancy through relationship-building with prospective residents and families, tours, community outreach, and working with the sales/marketing team.
• Serve as the primary point of contact for resident and family concerns, ensuring timely, respectful, and effective resolution.
• Ensure the home operates in compliance with all applicable provincial regulations (e.g., Retirement Homes Regulatory Authority requirements), municipal by-laws, health and safety standards, and Sunray Group policies.
• Manage relationships with external vendors and contractors (food service, housekeeping, maintenance, security, etc.) and oversee facilities and property upkeep.
• Prepare and present operational and financial reports to Regional/Corporate leadership on a regular basis.
• Lead emergency preparedness planning and act as the on-site lead during emergencies or incidents, coordinating with clinical staff and external authorities as needed.
• Champion a culture of respect, dignity, and resident-centred service throughout the home.

What We’re Looking For

• Prior experience in a leadership, operations, or administrative management role, this could come from senior living, hospitality, healthcare administration, or another service-driven industry.
• Comfort managing budgets, reading financial statements, and making sound operational decisions.
• Strong people-leadership skills, with a track record of building and motivating teams.
• A genuine interest in seniors’ care and a commitment to resident-centered service, direct experience in senior living is an asset but not a requirement.
• Post-secondary education in business administration, hospitality, health administration, or a related field is preferred, but equivalent hands-on experience will be given equal consideration.
• Excellent communication skills and a calm, solutions-oriented approach when working with residents, families, staff, and regulators.
• Working knowledge of MS Office; comfort learning new software systems used for scheduling, billing, and reporting.

What We Offer

• A competitive salary, commensurate with experience.
• A collaborative, supportive leadership team backed by the resources of the Sunray Group / MyLife Retirement network.
• Benefits package and paid time off (details reviewed at offer stage).
• The opportunity to make a meaningful, visible difference in the lives of residents and their families.

How to Apply

Interested candidates are invited to submit a resume and brief cover letter outlining relevant experience to careers@myliferetirement.ca. We thank all applicants for their interest; only those selected for an interview will be contacted.

Georgian Bay Senior Living / MyLife Retirement is an equal opportunity employer committed to diversity and inclusion, and to providing an accessible recruitment process.